HEALTH GUARANTEE AND REFUND POLICY
All our birds are DISEASE TESTED negative for Polyomavirus (PVD), Avian Borna virus (ABV), Psittacine Beak and Feather Disease (PBFD), and Chlamydia psittaci. We provide paperwork with every bird we sell.
We guarantee that there are no symptoms of disease or parasites at the time of sale and that our birds are completely healthy. This means that our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. When a customer purchases a bird(s) from us, we provide our customers a 7 days health guarantee on bird(s) that are weaned (eating on their own).
Within the first 7 days of the purchase, customers are encouraged to take the bird(s) to an avian veterinarian. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to Fancy Birds Aviary within 24 hours of the exam for exchange or full refund of the bird(s). In addition, any bird(s) taken and hand-fed by customers are not qualified for any guarantee. There are no refund(s), exchanges, or other free birds if a customer is unable to take care of an unweaned bird(s).
In the event buyer fails to have the bird(s) examined by an avian veterinarian within a 7-day period after pickup or delivery, then the buyer understands and agrees that the sale is final and there is no guarantee/refund on the bird(s) anymore. All bird(s) is/are sold AS IS. Re-home bird(s) is/are sold AS IS.
Fancy Birds Aviary is NOT responsible for any vet fees. All bird(s) should be quarantined.
